Why do customers NEED Vehicle Service Contracts?

One of our account managers found an article over the weekend about U.S. drivers and their ability to afford an unforeseen car repair.  In a new survey by AAA, they found that 64 million american drivers would not be able to pay for an unexpected vehicle repair...

F&I Sales on Lease Deals – Opportunity or not?

In a current auto industry article there is a discussion on how lease transactions affect the F&I department profitability.  The long term benefit to the dealer is a customer that will be back in the market in 2-3 years.  Immediately though, the F&I perception...